SAMSUNG HEALTH
Find your stride and make it count
with Samsung Health Step Tracker
You don't need a gym or any special equipment to be physically active.
Simply walking each day can boost your health and happiness.
So, hop to it and we'll show you how Samsung Health keeps tabs on your daily step count.
How does it work?
Acceleration sensor
Inside your mobile device, there's an acceleration sensor that generates data to calculate steps.
Moving distance
Your steps and stride length determine your traveled distance. During workouts, GPS data is also used to calculate distance.
*Stride length is an estimation calculated based on your profile settings and cadence (steps per minute).
Why isn't it counting correctly?
Device placement
Some steps might not register when carrying your device in a pocket or bag.
Not enough steps
Multiple steps must be detected for the activity to be recorded.
Extra steps
Movements made while riding in a car or on a bike may register as steps.
Can I track across devices?
Connect your mobile device and watch
When connected, the two devices sync health data and combine step counts.
Differences between devices
If the step counts don't match, check to see whether: “All steps” is chosen in Step Tracker options; your mobile device and watch are connected; and that your app is up-to-date.
- * If your step count is not recording accurately, try running a sensor test on the Samsung Members app. Samsung Members app -> Get help -> Automatic checks View the results to see if the sensor is working normally
- * If the sensor test indicates something is wrong, you may need to visit a service center for further screening. If it is working normally, submit an inquiry to customer service through the Samsung Health app. Our team will provide you with further information.